Our Macintosh/Apple Support Rates

Get A Quote How many Macs will we maintain? How many Mac servers will we maintain? Monthly maintenance cost: Non recurring charges:

Apple Certified Technicians Our Apple Certified Technicians are courteous and knowledgeable in all facets of Macintosh networking, hardware and software.

Maximize your Mac Mojo: Give us your email address and our Mac gurus will send you helpful tips and tricks to keep your Macintoshes running perfectly.Sign Up Now

Fixed Fee Maintenance/Preventative Support
Our strategy is to implement a comprehensive maintenance program and then focus on strategic deployment of projects that greatly enhance your productivity. We have engineered three tiers of support plans to suit any size company. Click here to see a comparison of our plans and features.

General Support and Consulting
Think Fixed bills every job on a fixed fee basis. We understand that often a project or repair can take longer than expected due to bad hardware, environmental issues, etc. By providing you with a fixed project fee for all work, you can rest assured that your costs will be exactly what they were estimated to be. Please fill out our Request For Quote so we can get the best solution for you in place as quickly as possible.

PLEASE BE SURE TO BACK UP YOUR DATA BEFORE A TECHNICIAN ARRIVES. WE MUST PROTECT YOUR DATA AND AN IMPROPERLY BACKED UP DRIVE MAY RESULT IN ADDED TIME OR A CHANCE OF LOSING VALUABLE FILES. HELP US TO HELP YOU!

Frequently Asked Questions:

• How does your fixed fee rate plan work?
  Fixed Fee support and maintenance provides the tools necessary to maintain, support and plan your technology, automatically and at a set cost.
  
  
• What's included in your fixed fee service plans?
  Background Maintenance, Reporting/Asset Management, Tested Updates and Upgrades, Policy Management (i.e. application blacklisting) and Remote Desktop Support.
  
  
• How does it work?
  Your network communicates with our secure servers to check for errors, and run housekeeping routines. We provide up-to-date status reports on the health of your network and provide remote or on-site support as needed. When problems arise, we'll have our technicians correct the problem in a timely manner.
  
  
• Will it cost more to have flat fee service?
  Unless you're incredibly lucky, it will cost less. Here's a comparison of hourly maintenance costs versus our flat fee plan.
  
  
• We rarely have Mac problems. Isn't it cheaper to fix the problems as they come up?
  You may have been lucky. What we offer outside of basic support is insurance. Check out this page for details. Cheap may not be the best solution for your business data and equipment.
  
  

We accept the following credit cards: