Rate Plan Chart

Service Rate Plan
Cost per Mac

$25

$50

$65

24/7 Proactive Maintenance

Included

Included

Included

Remote Tech Support (phone/web)

Included

Included

Included

Server Services

Included

Included

Included

Ticketing System Account

Included

Included

Included

On Site Support

$100/hour

$80/hour

included

Policy Management

NA

NA

Included

Monthly Reporting

NA

NA

Included

Asset Management

NA

NA

Included

Knowledge Base Access

NA

Included

Included