SuperCare Proactive Management
Macintosh management is much more than repair. Our mission is to proactively manage and maintain your network, cheaply and efficiently.
What is SuperCare? It is a suite of services we provide to Macintosh networks to maintain, manage and report.
Why? I get by just fine by calling someone when I need help. Proactive management thinks around corners for you and anticipates problems. By implementing all the necessary maintenance routines, we reduce your Mac problems by more than 90% (which pays for itself). Additionally, early warning signs alert us to impending problems which we can address before they become catastrophes (talk about saving!). And our reporting allows you to know exactly what you have, where and what software is on each computer at an instants notice. This is great for businesses that are concerned about compliance. Its also nice to have in place should you need to submit a report to an insurance claim or auditor.
The best part about this is that these enterprise level services are all available to you at a single low cost. In this way you know what you are paying and know what you are getting.
Finally our ability to respond remotely to acute problems cuts resolution time in half and doesnt mean your staff has to move from their chair, increasing your productivity time.
Need professional on site Mac support? Call Think Fixed! By contracting our highly skilled Macintosh technicians and consultants you are saving yourself and your company time and money. With over 20 years of on site technical expertise on our side, we are able to provide YOU with superior service. Our Macintosh consultants provide exemplary service.
Is there anything worse than trying to produce with tools that don't work properly? And the last thing you want or need to do is waste valuable time learning how to troubleshoot and repair abundant mac issues.
Proactive management and Remote support is available worldwide and On-Site consulting and technical service is available anywhere in the greater New York, Sacramento and Dallas/Ft. Worth area including: New York, Manhattan, Bronx, Brooklyn, Queens, Staten Island, Long Island, New Jersey, Connecticut, Dallas, Fort Worth, Arlington, Highland Park, Plano, Richar dson, Frisco, Southlake, Denton and beyond.
Support
On-Site consulting and technical service is what Think Fixed is all about. You call us, we come to you. Anywhere in the greater New York and Dallas/Ft. Worth area including: New York, Manhattan, Bronx, Brooklyn, Queens, Staten Island, Long Island, New Jersey, Connecticut, Dallas, Fort Worth, Arlington, Highland Park, Plano, Richardson, Frisco, Southlake, Denton and beyond.
A note on hard drives:
No matter what anyone says, all hard drives, old and new eventually fail. This has nothing to do with how or how much you use your machine. It's just an unfortunate fact of our lives. Do not trust that your data is safe in one location!
Which brings us to:
Back ups
How reliable is your backup? How safe is it? Are you protected in case of theft? Or fire? With our years of expertise in designing backup solutions, we can bring you the security of knowing your data is safe and retrievable. Your data can be backed up and stored off-site in a fireproof location. Don't take chances!
Networks and Network Security
Have an existing network you need managed? Manage a network that gets out of hand from time to time? Looking for Windows - Mac Network Integration? We are here to help. Call us to set you up, solve a problem or administer over a long period of time. Or we can provide temporary support for your big projects. Outsource!
Macintosh Consultants
Our certified Apple technicians not only have the certification - they have experience to make them the best Macintosh consultants available to your company. We can consult to help you set up a new network or provide strategic planning for your existing network.
Software
10.5 "Leopard" represents a huge leap forward in stability and security. We recommend moving from all versions of Mac OS up to the newest version. Leopard offers many new features that will improve your user experience and overall productivity.
OS X Server is a great way to save your company time and money. 10.5 Server allows network administration on any size network with fewer problems than a comparably priced Windows server. In addition OS 10.5 server integrates seamlessly with any Windows environment and includes lots of built in options for podcasting, blogging, wiki, etc.